HSBC Pakistan

Notice of change to banking services

Important Announcement

Dear customer,

In October 2013, we announced that the sale of HSBC's Pakistan operations to JS Bank Limited would no longer go ahead as planned. At this time, HSBC is considering alternative strategic options, and conducting an ongoing review of all banking services offered to our customers.

As a result of this review, we will be discontinuing our Personal Internet Banking service for all HSBC Pakistan customers from 09 March 2014.

What does this mean for you?

From 09 March 2014, you can continue to bank as normal by either, visiting one of our branches, contacting your Relationship Manager, or contacting us through our Call Centre.

The Global View and Global Transfers service for all Premier and Advance customers have ceased on 16 February 2014. You will still be able to access any other accounts you may hold with HSBC in other countries, subject to local regulatory restrictions.

The e-statement facility for all Personal Internet Banking customers have ceased on 16 February 2014.

Important Information regarding safety deposit lockers

If you have a safety deposit locker with us, please note that these are to be discontinued and you are required to remove all your belongings by 09 March 2014 latest.

Keeping you fully informed

We would like to thank you for using our banking services and apologise for any inconvenience caused. We aim to provide you with the highest standards of customer service at all times and are committed to keeping you fully informed of any further changes to your banking services.

Issued by HSBC Bank Middle East Limited, 9th Floor, Bahria Complex III, M.T.Khan Road, Karachi. Regulated by the Jersey Financial Services Commission. CRN 131230.

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