Travel Protection

A worldwide travel insurance policy exclusively available to HSBC Pakistan customers and their families. It offers multiple covers under one policy.

Any HSBC customer between 18 and 65 years of age.

The HSBC customer, his/her spouse, and all children who are single, student and economically dependent on parents.

Spouse- Between 18-65 years of age on the date of purchase
Children- 6 months to 18 years of age on the date of purchase. Coverage may be extended to 22 years and 364 days of age if the child continues to be single, student and economically dependent on parents.

PKR16,000 per annum.

Annual.

Direct debit from your HSBC bank account.

This policy is valid for one year and will be renewed automatically by debiting the annual premium from your HSBC bank account.

Your coverage will be effective from the Policy Effective date stated on the Enrollment Form & Provisional Insurance Certificate

Hospitalization is not limited to the number of days spent in the hospital for recovery. However, there is a medical expense claim settlement limit of USD125,000 per year.

Each trip is covered up to a maximum of thirty (30) days whether travelling to single or multiple countries.

Unlimited, but coverage per trip is thirty (30) days.

No, it covers travel outside your country of residence and citizenship.

Travel Protection is an insurance product underwritten, issued and subject to terms and conditions set by Chartis - New Hampshire Insurance Company.

There is NO insurance cover for injury or death arising due to:
- War, Riots, Civil Commotion
- Terrorism
- Suicide or self inflicted injury
- Professional Sports
- HIV/AIDS, STDs and VDs
- Pre-existing conditions*
*Please read Terms and Conditions for more details.

All countries are covered except Afghanistan, Congo, Cuba, Iraq and war-zones.

For claims, please call Claims manager at (021) 111-111-244, or email to info-pakistan@chartisinsurance.com

For claims to be lodged abroad please call 1-800-626-2427 (within the USA and Canada) and 1-713-267-2525 (anywhere else in the world).

You will be required to submit all the receipts of expenses incurred due to baggage loss, flight delay and baggage delay at the time of lodging of the claim with Chartis.

Chartis settles all medical expenses of the insured due to Hospitalization directly with the hospital in which the insured is admitted.

This product has been designed exclusively for HSBC customers and can only bepurchased through HSBC at the stated price for the respective coverage level.

There is no waiting period for the effectiveness of this policy.

Yes, you have a free look period of 7 days commencing from coverage effective date within which you can cancel your policy and obtain full refund of your premium. Policies cancelled after 7 days will not be entitled for any refund.

For baggage delay/loss claims you will be required to furnish:
- Passenger Information Report from the airline confirming the delay of the baggage booked on the ticket of insured/Baggage Irregularity Report
- Boarding card/pass, confirming the name and the date of travel on the covered flight
- List of items lost in baggage (for baggage lost)

For Flight Delay Claims you will be required to furnish:
- Boarding card/pass confirming the name and date of travel on the covered flight
- payment receipts of expenses made due to delay

Chartis will settle all claims within 15 working days of completion of required documentation.