Important Announcement

Dear Customer,

On 10 September 2012, we wrote to you regarding our announcement that HSBC Bank Middle East Limited ("HBME"), an indirect, wholly owned subsidiary of HSBC Holdings plc has entered into an agreement to sell its Pakistan operations to JS Bank Limited ("JS Bank").

JS Bank is one of the fastest growing banks in Pakistan with a rapidly expanding network of 155 branches in 82 cities. The bank offers full service banking solutions across all major banking segments including, Corporate, Commercial, Retail, Consumer, Treasury and Investment Banking. The bank has a legacy of global standards with its previous acquisitions of Citicorp Investment (Pakistan) Bank and American Express Bank Pakistan Operations. Coupled with this is local experience through the backing of the JS Group.

The sale is subject to various conditions and approvals, including the approval of the State Bank of Pakistan. We need to ensure all the required approvals are in place and the subsequent steps essential for a smooth transition of your banking arrangements to JS Bank are managed accordingly. Once we receive regulatory approval, we will update you on the 'transfer date'.

What does this mean for you?

Please be assured that at present, there are no changes to the products and services you hold with us. There is no action required from you.

Keeping you fully informed

We are committed to keeping you fully informed of any changes that will affect your banking services. It is our aim to continue to provide you with the highest standards of customer service and ensure that the transition is completed with minimal inconvenience to you.

If you have any further questions, please do not hesitate to contact your Relationship Manager or ring our Call Centre on 0800 – 85202 or refer to our FAQ document here.