Frequently Asked Questions

HSBC Advance is a unique global proposition which is designed to help you manage your finances focusing on your future, so you can manage your funds effectively and get to where you want to be.

As an HSBC Advance customer you will receive a host of special offers, priority services and an opportunity to make your future dreams a reality. Join HSBC Advance and experience 'Right path Banking'

As a valued HSBC Advance Customer, you will have priority access to all the banking services at our branches. In addition to this, you will also enjoy the following benefits:

• HSBC Advance Platinum credit card with special offers
• HSBC Advance International ATM card
• Daily ATM withdrawal limit of PKR 75,000
• Dedicated 24 X 7 call centre
• Dedicated RMs at all branches
• Free Internet Banking
• Discounts on issuance of cashier orders and telegraphic transfers
• International Services
    - International recognition
    - Emergency cash

HSBC Advance offers you a host of International services which has been built on our vast international experience. Services offered are:

International recognition:
You will be recognized as a valued HSBC Advance customer at all our HSBC branches overseas and receive priority service and access at these locations.

International account opening assistance:  
We will help you open accounts in our overseas branches (subject to existing exchange control regulations).

Emergency cash:   
In the event of an emergency while overseas, you can visit any one of our HSBC branches for the HSBC Advance 'Emergency Cash' service. You can access your Foreign Currency Funds in your foreign currency accounts to facilitate any sudden cash requirements you may have.

Please contact us for more information :

• Visit any one of our HSBC branches
• Call us on 0800 00852 (within Pakistan) or +92 21 32628462 (outside Pakistan)
• Make an appointment and have one of our agents contact you

If you are already an HSBC customer, you can simply convert to HSBC Advance. All your credit / debit cards will be converted accordingly and you can start to enjoy this new global proposition immediately.

Visit any one of our Branches or Make an Appointment to have one of our sales agents contact you.

Option 1: Maintain a Total Relationship Balance of PKR 1million in any combination of current/savings account, monthly profit account, term deposits.
or:
Option 2: Earn a net monthly salary of PKR 70,000 or more.

A charge of PKR 50/- is levied for non maintenance of balance on HSBC Advance deposit customers. You may please refer to our tariff for further details on applicable charges for HSBC Advance.

Yes, you can check both the balances in the account as well as the transaction history at any of the HSBC branches / HSBC ATMs. One can also apply for HSBC's Internet Banking which will provide access to the account balances and other services anytime, anywhere. For emergency services like Lost Card Reporting and Stop Cheque Instructions our Call Centre service is available 24 hours a day, 7 days a week on 0800 00852 or +92 21 3262 8462.

It is possible to withdraw cash using the ATM card at any HSBC or non-HSBC ATMs in Pakistan or overseas (a transaction fee is applicable for withdrawals from any ATM Overseas).